Frequently Asked Questions
General Shipping & Services
What services does Quikka Shippa provide?
Express shipping and delivery services to Jamaica with a free U.S. address.
How does freight forwarding work?
Customers ship their packages to our U.S. warehouse, and we handle sorting, customs clearance, and delivery to Jamaica.
How often does Quikka Shippa ship packages?
5 times per week, Monday to Friday.
How can I track my package?
How do I get my free U.S. shipping address?
Register on our website to get your free address immediately.
Shipping Rates & Calculations
How do I calculate shipping rates?
Use our shipping calculator available on the website for estimate pricing. You also view shipping rates.
Are there any additional fees?
Yes, customs fees for packages over $100 USD and delivery charges apply.
Coverage Areas & Delivery Options
What areas do you deliver to in Jamaica?
Kingston, St. Catherine, and other parishes via Knutsford Express for quick delivery.
What is the contact number for customer service?
Call or message us at 876-232-4615.
Do you do home delivery?
Yes we do.
Package Handling & Delivery Process
How frequently do you ship packages from the U.S. to Jamaica?
5 times per week (Monday to Friday).
How will I know when my package is ready for pickup?
Your account will be updated, and a representative will contact you via WhatsApp or phone.
My package appeared to be opened when I received it, why is this?
All packages coming through Jamaica Customs are opened and inspected by a customs officer to verify that the invoice matches the contents of the package. They are then resealed using cello tape.